Our customers come from all industries. Some of them started their conversational AI journey nearly a decade ago, others are only just beginning.
During this time, we’ve helped our customers develop and deploy a wide range of conversational AI applications for a variety of use cases. From virtual customer assistants for automated service and intelligent chatbots for online sales, to conversational UIs that voice-enable devices, software, IoT, and autonomous vehicles.
Teneo’s flexibility means it’s equally suited to add another dimension to virtual reality gaming, as it is to augment existing staff in areas such as human resources and second-line agent support. All the while interpreting big-data volumes of unstructured conversational data to deliver first-person, voice of the customer insight and understanding that will drive the business forward.
Companies choose Artificial Solutions because our technology allows enterprises to reimagine their business through innovative use of conversational AI.
Read our customers' stories to learn more about how we’ve helped organizations improve customer experience, increase conversion and reduce operational costs through conversational AI deployment.
Bringing Multilingual Capabilities to Users’ Homes
Swisscom’s multilingual enterprise platform, with “smart home” use across TV, IVT and chatbots, boosted usage by 200% and improved resolution rates by 40%, overcoming linguistic barriers to provide a natural user experience.
Skoda witnessed a 400% increase in conversions rates and a 300% rise in customer engagement after deploying a 24/7, personalized digital assistant that controls the entire specification and car booking process online and reduces administrative burdens.
Guiding Insurance Customers Through Complex Processes
Folksam needed an assistant to handle multichannel and multilingual solutions and help customers complete multi-step insurance processes. Their digital claims officer receved an average claimant satisfaction rate of 4,12/5.
Circle-K sought to develop an intelligent, multilingual conversational digital assistant on its Nordic websites to reduce call volumes. “Kay” is estimated to deflect 40% of calls and can process varied intents depending on the location.
Vodafone increased its Net Promoter Score by implementing an animated digital employee to provide personalized, 24/7 technical and account information. The avatar offers customized help to users and gives actionable insights for a deeper grasp of customer behavior.
Shell transformed its customer service, encouraged self-service, saved costs and provided actionable insights. The company deployed an advanced, multilingual conversational app that boasts a 98% end-user approval and 97% accuracy.
Teneo’s intelligent conversational style, combined with its enterprise strength development capabilities has enabled us to create an automated service that still ensures that every customer has the personalized experience they deserve.
Head of Future Lab, Folksam
We chose to work with Artificial Solutions because they could demonstrate within very short timescales the depth and power of Teneo’s capabilities for a global company.
Senior Director Operational Excellence, Circle K
Teneo allows our customers to have a sophisticated conversational experience within the virtual bank that increases customer engagement and enables us to continue a direct conversation with them.
We chose to work with Artificial Solutions because of the humanlike conversational experience Teneo delivers, alongside excellent scaling and integration abilities.
Manager New Technology, Scania
Artificial Solutions’ robust, flexible platform has enabled us to easily build and go live with multiple conversational applications across a variety of channels, delivering our services to where our customers are already spending time.
New Channels Owner, Kindred
Working with Artificial Solutions enables us to take a flexible approach to designing conversational AI systems that will work across any platform, language or device and allow car manufacturers to differentiate themselves by providing the ultimate driving experience.
CTO, Rücker Lypsa
Discover Artificial Solutions' technology and how it can help
transform your business.