Conversational AI is a form of AI that allows people to communicate with applications, websites and devices in everyday, natural language via voice, text, touch or gesture input.
Learn more about this engaging and intuitive way to communicate with your customers in this white paper.
The Enterprise Conversational AI Opportunity
In the era of digital disruptions, Conversational AI is becoming part of the core technology stack for digitalized businesses by providing an intelligent, humanlike, automated way for people to interact with organizations.
Among all, chatbots and virtual assistants have reached peak interest in the enterprise as the most common uses for AI. Conversational AI-based voice and text interfaces are, in fact, the most natural way of communicating: the intuitive choice of the customer. It is effective and fast and allows enterprises to become more intelligent and responsive in the way they support their customers.